Unable to read QR-code on RSA SecurID Token on Oppo Reno 2Z
Problem with camera. Unable to read QR-code on RSA SecurID Token on Oppo Reno 2Z
Hi, can anybody help me ?
On my Oppo Reno 2Z, the RSA SecurID Token on Oppo Reno 2Z dosen't activate the camera and i can't scan the QR-code.
My mobile is updated at the last version of Android, i unistalled all qr-code reader apps, i restart and turned OFF/ON my mobile but nothing... the same for my collegue with the same model of mobile....
In the attached image, the screenshot of the unactivated camera....
- Community Thread
- Forum Thread
- RSA SecurID
- RSA SecurID Access
- RSA SecurID Troubleshooting
Did you check the app permissions? I think the RSA Token App needs camera, phone and storage permissions. What version of the RSA app do you have? Did the qr reader app work correctly when it was installed?