Unable to access the consoles using alias names after upgrading RSA to Authentication Manager 8.3 patch 1. For example,
Authentication Manager 8.3 is deployed with a FQDN of am3-vcloud.local and configured an alias name through the hosts file with short version am83.
When trying to access the consoles use the URL of https://am83/sc and it automatically is redirected to the FQDN of am83-vcloud.local.
This works on Authentication Manager 8.3 prior to patch 1. After an upgrade to 8.3 patch 1, the following error appears in the browser:
To resolve this issue, you must add the alias name in the trusted host white list using the command below.
Open an SSH session to the primary.
Navigate to /opt/rsa/am/utils
login as: rsaadmin
Using keyboard-interactive authentication.
Password: <enter operating system password>
Last login: Wed Jun 20 05:24:51 2018 from jumphost.vcloud.local
RSA Authentication Manager Installation Directory: /opt/rsa/am
rsaadmin@am83p:~> cd /opt/rsa/am/utils
Run the following command to add the alias name new configuration for the first time
./rsautil store -a add_config ims.trustedhost.whitelist.custom "AliasNameOfPrimary,AliasNameOfReplica" GLOBAL STRING
If values already exist, use update_config instead of add_config, as shown:
./rsautil store -a update_config ims.trustedhost.whitelist.custom "AliasNameOfPrimary,AliasNameOfReplica" GLOBAL STRING
To have the change tale effect, restart the services on the primary server