Cisco AnyConnect client displays a second login prompt where RSA Authentication Agent 7.2.1 for Windows is installed
RSA Product Set: SecurID RSA Product/Service Type: Authentication Agent for Windows RSA Version/Condition: 7.2.1
When connected to a wired environment the Cisco AnyConnect client displays a second login prompt where RSA Authentication Agent 7.2.1 for Windows is installed.
The issue is related to the RSA Authentication Agent 7.2.1 for Windows Credential Provider not being registered correctly in the Microsoft Windows workstation, perhaps due to the order of product installation.
The following information was given as a resolution from a customer and has not yet been tested by RSA.
Logon to the Microsoft Windows workstation as a local administrator