Configuring the RSA Cloud Authentication Service for high availability means using more than one RSA Identity Router (IDR). A load balancer is used to distribute authentication sessions between the IDRs.
RSA Customer Support can provide best effort advice only for detailed load balancer configuration. If need be, Support can work with you and your load balancer support team or vendor to answer questions about IDR requirements, or to assist with troubleshooting any issues that arise.
To configure session persistence in a Kemp load balancer: