Token Import Not Showing Security Domain Dropdown in the RSA Authentication Manager 8.x
RSA Product Set: RSA SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.3 or later O/S Version: Suse Linux Enterprise Server (SLES) 11 SP4 or later Product Name: Authentication Manager Product Description: null
When administrator logs in Security Console and opens Token Import Job, it doesn’t show Security Domain Dropdown menu under Administrative Control. Administrators with correct Administrative Scope in the selected Security Domain should be able to manage and assign these tokens. [Working system] Image description [Problematic system] Image description Image description
This is observed when there is a local DNS issue that the Security Domain Dropdown menu is failing to present correctly.
Ensure the RSA Authentication Manager is locally resolvable. Check forward and reverse lookup with nslookup <fqdn> and nslookup <IP>