Unable to integrate two RSA Authentication Agents for Windows on the same server (Node Verification Mismatch)
RSA Product Set: SecurID RSA Product/Service Type: Authentication Agent for Windows RSA Version/Condition: 7.2.1 Platform: Microsoft Windows
Setting up RSA Authentication Agent 7.2.1 for Windows to protect a Microsoft Windows 2012 R2 server hosting a third-party product that sends native SecurID authentications to an Authentication Manager deployment is failing with Node Verification Mismatch messages being displayed in the Real-Time Authentication Activity monitor.
By default the User Access Control (UAC) is enabled on the Microsoft Windows 2012 R2 server and this is interfering with the copy task of the node secret.
Perform the following steps to deactivate UAC on the Microsoft Windows 2012 server and setup the node secrets appropriately for the RSA Authentication Agent for Windows and the third-party product.
Clear all known node secrets for the RSA Authentication Agent for Windows, from the third-party product and from the authentication agent record found in the Security Console of Authentication Manager.
Navigate to Access > Authentication Agents > Manage Existing.
Select the Restricted or Unrestricted tab. depending on the agent type.
Use the search fields to find the agent with the node secret that you want to manage.
Click on the context arrow next to the agent name and choose Manage Node Secret.
Select the Clear Node Secret check box.
To clear the node secret from the RSA Authentication Agent for Windows use the RSA Control Center and click Clear Node Secret then follow the prompts.
If the deployment is using third party authentication devices such as Check Point, Cisco, SonicWALL, etc., please refer to the third-party documentation on how to clear the node secret from the third-party product.
From the Security Console, navigate to Reporting > Real-Time Activity Monitors > Authentication Activity Monitor.
Performing this step will require a system restart.
Perform a test authentication from the third-party product.
The node secret (securid) file maybe stored in the C:\Windows\System32 or C:\Windows\SysWOW64 folder. If this is not where the node secret is being stored, refer to the third-party product documentation for information on where the node secret is stored.
Monitor the real-time authentication activity monitor should a failed authentication occur.
Copy the node secret to C:\Program Files\Common Files\RSA Shared\Auth Data folder, which is where the RSA Authentication Agent for Windows is expecting to see the node secret.
a. Use the Node Secret Upload utility (agent_nsload.exe) to move the node secret via command prompt. The syntax would be: