Test the Authentication Manager Connection

You can test the connection between the Cloud Authentication Service and Authentication Manager using the Cloud Administration Console for the Cloud Authentication Service. Testing determines if the Cloud Authentication Service can communicate with the Authentication Manager server through each configured identity router. SecurID recommend that you test the connection each time you restart Authentication Manager services.

Note: This procedure tests the connection configured using these instructions: Enable SecurID Token Users to Access Resources Protected by the Cloud Authentication Service.

Before you begin


  1. In the Cloud Administration Console, click Platform > Authentication Manager.
  2. Click Test Connection.

After you finish

A graphic shows the connection status for each configured identity router. If any components are not connected, investigate the cause.