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JamesLim
Beginner
Beginner
‎2016-04-20 12:20 AM

After user locked himself on windows 2012R2, Windows GUI does not provide prompt to re-enter password or show an arrow to change account

RSA windows agent 7.2.1 build 101/93 on window 2012 R2 64bit standard.

 

After user locked, Windows GUI does not provide prompt to re-enter password or show an arrow to change account

 

This happens only on RDP.

 

Some machine works however, but most does not.

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HusseinElBaz
Employee
Employee
‎2016-04-20 04:18 AM

Hello James,

 

Please disable the below from the group policy on the machine

 

  1. Open Group Policy (gpedit.msc)
  2. Go to Computer Configuration/Windows Settings/Security Settings/ Security Options
  3. Change the value of  Interactive Logon: Do not display last user name to Disabled

 

So kindly check and advise us back if there is any assistance needed from our side.

 

Best Regards,

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