Android 10 compatibility

[MattElliott]

Currently the RSA app on Android 10 reports the user should turn off airplane mode.  Airplane mode isn't on and the application won't proceed beyond that point. Is there a fix?

[JayGuillette]

Looks like it does not work, got this screen shot from another customer with same question.

[TedBarbour]

A fix is being developed as we speak but I don't have a timeline for when it will be available yet. 

Thanks,

Ted

[TedBarbour · Accepted solution]

There is a beta release of RSA SecurID Software Token for Android available at https://play.google.com/apps/testing/com.rsa.securidapp that fixes this Android 10 issue.

Phased rollout of the official release is planned to begin next week.

Thanks,

Ted

[JayGuillette]

Is the fix Available?  RSA Link Download Software Token for Android has 2.6.1 from Nov. 2016

Went to (Google Play) https://play.google.com/store/search?q=pname:com.rsa.securidapp 

and Reviews from Sep.30 -Oct 3 2019 all say app does not work.  No reviews after that. 

Is there a recommendation to wait before updating Android OS?  Thanks.