- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can not import RSA token via CT-KIP on Android P
Our Android app integrates RSA SecurID Mobile Authentication SDK 2.3.2.
We use AndroidSecurIDLib.importTokenFromCtkip API to import RSA token via CT-KIP. It works well on all Android devices except on Android P(beta).
On Android P, we can import token successfully via CT-KIP from company RSA server.
But when we tried to import token via CT-KIP from our own RSA server, the API throws CTKIPException.
Note:
- This issue can only be reproduced on Android P devices
- Our own RSA server is configured to use a self signed certificate
Since we did not make any change on our app side, the only change is we move to Android P devices.
So I guess the issue was caused by Android P behavior changes.
So my question are:
- How to debug this kind of issue? On Android client side, we only got CTKIPException without any useful information.
- Does anyone else encounter similar issue? Do we need to make any change on Android P?
Thanks.
- Tags:
- Android
- Community Thread
- ct-kip
- Discussion
- Forum Thread
- Integration
- Integrations
- RSA SecurID
- RSA SecurID Access
- RSA SecurID Integration
- SecurID
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
For an issue such as this that will involve deep dive troubleshooting, I recommend that you contact RSA support and open a case to work directly with a support engineer.
Regards,
Erica
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks Erica, a case was opened.
