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BaowenLong
Beginner
Beginner

Can not import RSA token via CT-KIP on Android P

Our Android app integrates RSA SecurID Mobile Authentication SDK 2.3.2.

 

We use AndroidSecurIDLib.importTokenFromCtkip API to import RSA token via CT-KIP. It works well on all Android devices except on Android P(beta).

 

On Android P, we can import token successfully via CT-KIP from company RSA server.

But when we tried to import token via CT-KIP from our own RSA server, the API throws CTKIPException.

Note:

  • This issue can only be reproduced on Android P devices
  • Our own RSA server is configured to use a self signed certificate

 

Since we did not make any change on our app side, the only change is we move to Android P devices.

So I guess the issue was caused by Android P behavior changes.

 

So my question are:

  • How to debug this kind of issue? On Android client side, we only got CTKIPException without any useful information.
  • Does anyone else encounter similar issue? Do we need to make any change on Android P?

 

Thanks.

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_EricaChalfin
Employee (Retired) Employee (Retired)
Employee (Retired)

Baowen Long‌,

 

For an issue such as this that will involve deep dive troubleshooting, I recommend that you contact RSA support and open a case to work directly with a support engineer.

 

Regards,

Erica

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Thanks Erica, a case was opened.

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