Can't create a New case

[Teddy_Bear]

Hi,

Try to create a New Case but getting "Access not permitted" & "The page you are trying to access is temporarily unavailable. We apologize for the inconvenience."

Called Technical support number and CS can't find mine and my colleague email and told us to sent email to support@rsa.com 

has sent email 1 hour ago and no reply yet, any help will do please.

[Teddy_Bear · Accepted solution]

Please ignore this, Someone had replied my email and fix the issue. Now I can access case portal

[EricaChalfin]

@Teddy_Bear,

Welcome to the RSA Community! I am so glad to hear that your access issue is sorted out.  Be sure to bookmark the SecurID Access Discussions forum to post questions about the product and to see questions and issues other users are having with Authentication Manager, SecurID tokens, etc.

I would also bookmark the RSA community support forum in case you have any general questions about the community that are not specific to Authentication Manager.

Also, be sure to subscribe to our RSA product advisories to stay on top of product advisories, as well as security advistories, service notifications, technical advisories and other general advisories and statements.