Can't delete old token or save new one from desktop RSA
I have RSA installed on my desktop. I recently received a new token from a customer to access their network. I start RSA, delete the existing token, then do an import of the new token. All is good. I then close RSA. Upon starting RSA again, the old token is again present and the new token is nowhere to be found. I have to re-import the new token.
Any suggestions on how to resolve this?
- Community Thread
- delete token
- Forum Thread
- import token
- RSA SecurID
- RSA SecurID Access
- rsa securid software token for desktop
- Token Auth
- Token Authentication
- Token Authenticator
- Token Authenticators
Removed default setting in registry, then deleted files under the user/app/local, RSA dir. Rebooted. Removed recently used from start menu. When you hover over RSA on start it shows multiple stdid files that were called, not sure there’s a real correlation there but removed all of them just the same. Then imported token. Working now.