Could not redirect to RSA Authentication Manager Security Console

[NifrasIsmail]

Hi All,

I could not able to access the RSA authentication manager security console / RSA AM operational console. I have add the entry of my virtual appliance IP and FQDN in

drivers\etc\hosts

file but the page only show as blank.

How do i overcome this DNS issue?

But in management console I have passed the all issues.

The page redirect to https://vmserver.wso2.local/sc is shown as blank.

[HusseinElBaz]

Hello Nifras,

Please try to access the OC with the IP instead of FQDN, to confirm that the issue is DNS problem.

Operations Console

https://<fully qualified domain name>/oc

https://<fully qualified domain name>:7072/operations-console

So kindly check and advise us back if there is any assistance needed from our side.

Best Regards,

[NifrasIsmail]

Hi Huseein,

I'm sorry the same 404 Not found error comes to me, while I'm using IP instead of FQDN.

[StevenSpicer]

If you login on the console and run "/opt/rsa/am/server/rsaserv status all" does the output show that the consoles are running?

[AllanOrheden1]

Dumb question. Did you run the quicksetup successfully?

[NifrasIsmail]

The issue has been fixed a short while ago. I have create a external Domain

server and map the FQDN on the server and assign private IPs to RSA AM and

have complete the stuffs. I have now able to access the security console

successfully. Thanks for the support assistance of Mark Bell who is guide

me in a proper way.