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NifrasIsmail
Beginner
Beginner

Could not redirect to RSA Authentication Manager Security Console

Hi All,

I could not able to access the RSA authentication manager security console / RSA AM operational console. I have add the entry of my virtual appliance IP and FQDN in

 

drivers\etc\hosts

 

file but the page only show as blank.

 

How do i overcome this DNS issue?

 

But in management console I have passed the all issues.

123.PNG

 

The page redirect to https://vmserver.wso2.local/sc is shown as blank.

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5 Replies
HusseinElBaz
Employee
Employee

Hello Nifras,

 

Please try to access the OC with the IP instead of FQDN, to confirm that the issue is DNS problem.

 

Operations Console

https://<fully qualified domain name>/oc

https://<fully qualified domain name>:7072/operations-console

 

So kindly check and advise us back if there is any assistance needed from our side.

 

Best Regards,

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Hi Huseein,

I'm sorry the same 404 Not found error comes to me, while I'm using IP instead of FQDN.

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StevenSpicer
Valued Contributor Valued Contributor
Valued Contributor

If you login on the console and run "/opt/rsa/am/server/rsaserv status all" does the output show that the consoles are running?

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AllanOrheden1
Beginner
Beginner

Dumb question. Did you run the quicksetup successfully?

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The issue has been fixed a short while ago. I have create a external Domain

server and map the FQDN on the server and assign private IPs to RSA AM and

have complete the stuffs. I have now able to access the security console

successfully. Thanks for the support assistance of Mark Bell who is guide

me in a proper way.

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