Error to apply changes in Identity Source RSA CAS

[Mauro]

Hi!, I am trying to generate any changes in the identity source part in RSA CAS and it does not allow me to generate any changes, I even tried to add a description (change that does not affect anything) and it did not allow me to apply changes either. I have 2 identity sources with different AD and with none it allows me to generate changes, the error that appears to me is the following:

Failed to save the identity source to database.

Someone with the same problem?

[TedBarbour · Accepted solution]

Hi Mauricio - I would recommend that you open a support case so that we can see your configuration and get logs if needed.

Thanks,

Ted

[Mauro]

This problem has happened twice, it is a system issue (RSA CAS), after a few minutes (many in my opinion) it has been solved without doing anything.