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AnthonyFualdes
Occasional Contributor
Occasional Contributor

Fingerprint authentication feature on SGS7

Hello,

 

I have just implemented SecurID Access platform and I cannot use fingerprint authentication method on samsung GS7 whereas my mobile is well attached to my profil and i'm able to use other authentication method liks tokens, eyeprint, authenticate code, push to approve ..etc

 

For information, my mobile run under android 7 and I already use fingerprint to unlock it.

 

Is anybody have encountered the same issue ?

 

Thank you in advance.

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AnthonyFualdes
Occasional Contributor
Occasional Contributor

Sorry, it is functionning now. it was linked to a bad configuration on my side on SecurID Access console ...

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