Announcements

SecurID® Discussions

Browse the SecurID discussion board to get product help and collaborate with other SecurID users.
DougBelcher
Beginner
Beginner

Groups Not Showing on All Users Report

Jump to solution

All User report with Group Column Doesn't Show Groups.  I know there are groups because they show when I pull an All Groups report with counts.  I used the "All Users" template and added "Member of User Groups" and ran it but when I downloaded it to a .csv file there were no groups.

0 Likes
1 Solution

Accepted Solutions
YasmineDowidar
Respected Contributor Respected Contributor
Respected Contributor

Hi Doug Belcher​,

 

Was the provided resolution helpful?

 

Thanks,

Yasmine

View solution in original post

3 Replies
BrianTwomey
Employee
Employee

Hi Doug,

 

This behavior is actually by design. We do document this in the last several patch release notes (8.1 SP1 p3-p15).

To re-enable the group membership listing you can run the following:

 

To list all the user’s groups or only groups managed by Authentication Manager:

1. Log on to the appliance using an SSH client.

2. Change directories:

cd /opt/rsa/am/utils

3. Do one of the following:

     - To enable listing all internal and external groups for the All Users report, enter the following command:

./rsautil store -o <OCadmin> -a add_config auth_manager.reports.principal.all_group true GLOBAL 500

***Note – Issue AM-29041 (resolved in patch 3) causes the Token Expiration report to fail if the report does not use the Identity Source filter and the all_group setting is set to true. To run the Token Expiration report successfully, include the Identity Source filter in the report job or disable the all_group setting as described in the next procedure.

     - To enable listing the groups managed by authentication manager enter the following command:

./rsautil store -o <OCadmin> -a add_config auth_manager.reports.principal.registered_group_only true GLOBAL 500

4. Restart all Authentication Manager services on the primary server and replicas:

cd /opt/rsa/am/server

./rsaserv restart all

 

 

To disable listing all the user’s groups:

1. Do one of the following:

     - To disable listing all internal and external groups for the user, enter the following command:

./rsautil store -o <OCadmin> -a update_config auth_manager.reports.principal.all_group false GLOBAL 500

     - To disable listing the groups managed by authentication manager enter the following command:

./rsautil store -o <OCadmin> -a update_config auth_manager.reports.principal.registered_group_only false GLOBAL 500

2. Restart all Authentication Manager services on the primary server and replicas:

cd /opt/rsa/am/server

./rsaserv restart all

YasmineDowidar
Respected Contributor Respected Contributor
Respected Contributor

Hi Doug Belcher​,

 

Was the provided resolution helpful?

 

Thanks,

Yasmine

Yasmine,

 

Yes, sorry that I didn't come back and let Brian know that the information was very helpful.  The only problem is our on-site tech guy is not willing to apply the patch so I have to go at it a different way.

 

Thanks