how can i add a new serial number to my account ?

[SolomonMohammed]

how can i add a new serial number to my account ?

[EdwardDavis]

You will need to call in to do this. 800-995-5095 and explain what you need to accomplish.

[_EricaChalfin]

Solomon Mohammed,

Are you looking to import additional tokens to your Authentication Manager deployment or upgrade your license to add more active users?  If you need to purchase token seeds or a license upgrade, please contact your RSA sales rep or reseller for assistance.  If you already have the file(s) you need, follow the steps below:

To import a token seed file,

1. Login to the Security Console and select Authentication > SecurID Tokens > Import Tokens Job > Add New.  

2. Enter a name the import job.

3. From the Security Domain drop-down menu, select the security domain into which you want to import the tokens. 

4. Browse to select the token files that you want to import.

5. In the File Password field, enter a password if the file is password protected.

6. Use the Import Options radio buttons to specify handling for duplicate tokens.

7. Click Submit Job.

 Follow the steps in this article on installing/replacing an Authentication Manager license. 

Regards,

Erica