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GeorgeNathaniel
Beginner
Beginner

How do i turn off the Self Service site in AM 7.1?

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Hi all, we have upgraded to 8.1 and I need to turn off the 7.1 Self Service site to prevent users from going there to perform actions they should be doing in 8.1.

 

 

Thanks

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EdwardDavis
Employee
Employee

It cannot be turned off by itself.

 

but you may be able to change the 'self-service console authentication method'

to some combination that would be impossible to complete.

 

pastedImage_1.png

 

Example: RSA_Password only would not let any AD users in...or forcing OnDemand+RSA_Password 

would mean only internal database users with a password and on-demand could log in.

 

 

 

 

You may also be able to customize the header text on the 7.1 Self Service Console with a warning NOT to use this one and with some text to show where the real page is located.

See 7.1 Security Console HELP topic 'Customize the RSA Self-Service Console Home Page'

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EdwardDavis
Employee
Employee

It cannot be turned off by itself.

 

but you may be able to change the 'self-service console authentication method'

to some combination that would be impossible to complete.

 

pastedImage_1.png

 

Example: RSA_Password only would not let any AD users in...or forcing OnDemand+RSA_Password 

would mean only internal database users with a password and on-demand could log in.

 

 

 

 

You may also be able to customize the header text on the 7.1 Self Service Console with a warning NOT to use this one and with some text to show where the real page is located.

See 7.1 Security Console HELP topic 'Customize the RSA Self-Service Console Home Page'

GeorgeNathaniel
Beginner
Beginner

That makes sense, Thanks a lot

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