How to backup RSA AM without PING

[ChenyuLee]

Our goal is to backup RSA AM before upgrade.

I followed the instruction of backing up RSA AM by using PING image CD. But I meet the errors when loading PING from image CD.

Please RSA provide any other way to backup RSA AM.

Thanks,

Chenyu Lee

[jeffshurtliff]

Hi Chenyu,

I have moved this thread to the RSA SecurID Suite" data-type="space so that you can get an answer to your question.

You can post future questions and discussions directly to that community by clicking on the Ask a Question or Start a Discussion button on the RSA SecurID Suite" data-type="space page.

Thanks,
Jeff