How to import soft token for iOS v.13?

[jmiranda24]

Token cannot be opened in iPhone with OS version 13.

Is there an updated guide on how to import and setup token for iOS 13?

[HStreit]

Same question. Using iOS v13 and "RSA SecurID Software Token" version 2.4.7 (released Feb 18, 2019).  Is there an update planned for the app?

[MosesKang · Accepted solution]

Hi Jannine, 

This is known to RSA Support and is reported to RSA Engineering team.

Will keep you informed on this. 

For the time being, please use CTF delivery method as outlined in Online Help Topic, Distribute One Software Token Using CTF:

https://community.rsa.com/docs/DOC-76952

Best regards, Moses

[Michiel]

Just curious - is this still being looked at? It's been a while already and I was hoping this SDTID problem had already been resolved in the meantime..