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New Contributor
New Contributor

How to reset OS access (rsaadmin) password in case lost in 8.1?

Trying to list out disaster recovery steps and trying to figure out a solution for when OS level access password (default: rsaadmin account) is lost. RSA Link does not seem to have any results.


Any suggestions in this regard would me much appreciated!



2 Replies

For this, steps on resetting rsaadmin account password when it is not known,

please open a support case and we can work with you on it.

Apprised Contributor Apprised Contributor
Apprised Contributor


If you have access to RSA Link, and navigate to the SecurID Suite of products that include Authentication Manager and Access


then search for

"operating system" AND "account" AND "password" AND  "rsaadmin"



Which shows link to previous discussion on this same issue:


Just make sure you clarify which account does which job, there are three main admin accounts;


1. The SuperAdmim allows full admin access to the Security Console which has a URL something like;

The server name (e.g. should be an FQDN that is resolvable

We often name this user admin, but you could call him any name including rsaadmin.

If you have SSH access to Linux you can create a temporary SuperAdmin to get you into Security Console


2. The Operations Console is for things like replicas, external Identity Sources and backups, and the URL is something like;

Typically we name this operations console admin 'ocadmin', but it could be anything including rsaadmin.  If you have access to the Security Console, you can add or change operations console admins under Administration.



3. Operating System access account, which is used in the Suse Linux Operating System either through physical or virtual console access or via SSH if that is enabled.


SSH access and this account is enabled in the Operations Console.  Typically we name this account as rsaadmin, but again it could be anything.  By default we support only 1.  As Ed pointed out the supported place to change this password is in the Operations Console, but as Hussein pointed out, you could change it in Linux with passwd.  There are some various ways to reset this password if you do not know what it is, but you need console access