The Token in the Software token application only works on the device it was imported to, and a backup and restore should not work, otherwise someone could clone or steal your token. So you have to get the RSA Token Application working, then import the token again, either the original .sdtid file if you still have it (which is a security risk if you do have it, as others could gain access to your token) or you need to distribute the token again from AM Security Console then import into the Phone token app. When you distribute a software token a second or subsequent time, it randomizes the token seed again, therefore the old tokencode would no longer work.
