I currently run RSA 8.2 Patch 5, how do I download SP1 ??

[ShaunBerry]

I currently run RSA 8.2 Patch 5, how do I download SP1 ??

[_EricaChalfin · Accepted solution]

Shaun Berry‌,

Take a look at 000034558 - How to download RSA Authentication Manager 8.x full kits and service packs from RSA Link.  This article explains the steps to download Authentication Manager 8.2 SP1.

Regards,

Erica

[ShaunBerry]

Hi Erica the problem with that, is the additional downloads takes me to a site with no products registered, and although I have the product serial number the drop down list of products has authentication manager express (but not authentication manager).

[_EricaChalfin]

Shaun Berry‌,

I am sorry you are having such an issue with your downloads.  I'd recommend that you Contact RSA Customer Support.  Our Customer Relations Desk can assist you in resolving your registration issue.

Regards,

Erica

[jeffshurtliff]

Hi Shaun,

The SP1 download is now available on the RSA Authentication Manager 8.2 SP1 Downloads" data-type="space‌ page on RSA Link, as shown in the screenshot below.  

The direct link is here:  RSA Authentication Manager 8.2 SP1 Version Upgrade Downloads 

Sorry for the inconvenience this has caused you.

Thanks,
Jeff