I have a user that is getting "authorization failed" errors on an offline pc.

[MarkTaber]

I currently have the problem pc without the user's token. I can access the pc as an administrator. I would like to start troubleshooting by viewing the user's available offline days. Is it possible to see how many offline days are available for a token on a particular pc/authentication agent without being logged in with that token? Either by viewing their pc profile or via Authentication Manager?

[EdwardDavis]

If you can see the offline day storage directory... the filenames are based on the day that file is good for

C:\ProgramData\RSA\RSA Authentication Agent\Local\dayfiles\(userid)\tokenserial\dayfiles

[MarkTaber]

Thank you Mr. Davis!

That was what I was looking for.

Regards,

Mark Taber