IDR attribut synchronization error

[AmbemouAngeOliv]

Hello All,

I have an issue with my IDR to synchronize the users attributes with a AD 2012R2 there any KB to this case?

Thanks for your help

[TedBarbour]

Hi Ange - might be easier to troubleshoot with a support case but what is the synchronize issue exactly? 

Has it ever worked?

If you enable customer support access I can take a look at your configuration.

Thanks,

Ted

[AmbemouAngeOliv]

Hello Ted,

Thanks for your answer the problem :

All infomrations for connection to AD is ok but attribut synchro failed.

Ange.

[TedBarbour · Accepted solution]

Ok not going to be able to solve this on the forum.

I would check KB How to troubleshoot RSA SecurID Access identity source errors or open a support case.

Thanks,

Ted

[AmbemouAngeOliv]

Hello Ted,

Thank you.

Ange.