Is SecureID Software Token app missing on appstore iOS?

[JuanDiaz]

Hi... I've been looking for SecureID Software Token app on iOS but couldn't find it. Have tried three different phones.

On any android, google store has this application available.

Is there any maintenance of the app schedule for today? Where can I get this app?

[ToddLavinder]

I just heard from support and here is what they sent me:

As per our conversation, We understand you are not able to find the RSA Software token application in the App store. We are aware of the issue and We are looking into this with high priority and app will be available in store sooner. I sincerely apologize for the inconvenience and I will keep you posted on the progress

[EdwardDavis]

It is a temporary issue being ironed out now.

https://community.rsa.com/docs/DOC-94211 

[CarlaBradley]

Mr. Davis,

I was going to call support, but thought I'd check with you. When they put the app back out there, will everyone with an RSA app have to delete their app and download a new one? I don't know how the app store works. Maybe it's smart enough to know that they were/are the same thing and will just need to update?

[JaiPagare]

Edward,

Do you have ETA for us?

[_EricaChalfin]

The advisory regarding https://community.rsa.com/docs/DOC-94211 has been updated.

Regards,

Erica

[_EricaChalfin]

The advisory regarding RSA SecurID® Software Token for iOS App Currently Unavailable in App Store was updated at approximately 1:00 PM ET.

[_EricaChalfin]

^New

RSA Announces the Release of RSA SecurID® Software Token 2.4.4 for iOS.

^Updated

The following advisory has been updated:

RSA SecurID® Software Token for iOS App Currently Unavailable in App Store 

Regards,

Erica

RSA SecurID® Software Token for iOS App Currently Unavailable in App Store