‎2020-10-20
10:37 AM
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Mobile users forced to use biometrics for authentication!
We recently upgraded our RSA AM from 8.4 patch 13 to AM 8.5. After the upgrade all of our mobile users who use the RSA Authenticate app were forced to use biometrics to approve the request. Is this something that the new AM 8.5 has caused and is it something that can be turned off? Some of our users are not comfortable using biometrics on there phone. (Some didn't even know that there phones had that option!)
- Tags:
- AM
- Auth Manager
- Authentication Manager
- authentication manager 8.5
- biometrics
- Community Thread
- Discussion
- Forum Thread
- multi-factor auth
- RSA Authentication Manager
- RSA SecurID
- RSA SecurID Access
- SecurID
- securid app
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