New Hardware Appliance and RHEL 8.5

[KeithPoirier]

All,

We've recently purchased a new hardware running RSA AM 8.5 and I'm trying to get it to authenticate a Linux box running RHEL8.5 using the PAM-Agent_v8.1.3.139.04_19_21_01_39_13 and the restful interface.  I believe I've covered all the steps needed but when trying to login to a user account, It asks for the password first and instead of asking for the passcode next, it repeats asking for the password.  in tailing the /var/ace/log/mfa_rest.log, I see:

credentialValidationResults":[{"methodId":"SECURID","methodResponseCode":"FAIL","methodReasonCode":"VERIFY_ERROR","authnAttributes":[]}],"attemptResponseCode":"FAIL","attemptReasonCode":"VERIFY_ERROR","challengeMethods":{"challenges":[]}}

Probably something I missed but perhaps it's because I'm using RHEL8.5 (I didn't see it on the approved list). 

Thanks for any pointers to resolve.

[KeithPoirier · Accepted solution]

I think I've got this working properly now after removing/redoing the PAM install plus verifying all the other file changes. 

[EricaChalfin]

@KeithPoirier,

Glad to hear you got it up and running!