on-demand authentication setup

[CarlaBradley]

I am setting up ODA for the first time. I received the license file and updated it. When I look at licenses, it shows that my ODA limit is 10 and actual is 0. However when I go to the Security Console then to Setup > System Settings, I don't have an ODA option. Also when I click on Authentication, I don't see an ODA option. I'm sure I'm missing a step, but I'm looking over the procedures and don't see what I'm missing.

[EdwardDavis · Accepted solution]

Check the below because if the license allows it, and the license is active, you should have these options

if you are logged in as the Realm Super Admin (top dog).

The browser may be stuck on old cached info, so close the browser, reopen it, and log back in as super admin,

the options should be there.

On the license screen you have ten on the Number of users with RBA/ODA ?

On the security console, setup, system settings you have no ODA ?

For the users themselves, you enable/disable ODA on the users token menu

[CarlaBradley]

I logged off, closed my browser, cleared my browser cache and when I went back in it was there. Thank you so much!