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MohsinGhani
Beginner
Beginner

Order Information received but how we download the soft tokens

Order Intimation received but how we download the soft tokens

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2 Replies
_EricaChalfin
Employee (Retired) Employee (Retired)
Employee (Retired)

Mohsin Ghani‌,

 

I've moved your question to the RSA SecurID Access" data-type="space space where it will be seen by the product's support engineers, other customers and partners.  Please bookmark this page and use it when you have product-specific questions.

 

Alternatively, from the RSA Customer Support page, click on Ask A Question on the blue navigation bar and choose Ask A Product Related Question.  From there, scroll to RSA SecurID Access" data-type="space‌ and click Ask A Question.  That way your question will appear in the correct space.

 

Regards,

Erica

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GeorgeMaher
Occasional Contributor Occasional Contributor
Occasional Contributor

Hello Mohsin,

If you received the tokens through email ( E-delivery ), all you need to do is to download them from 
Decrypt Code  by pressing on Software/license, then follow the below steps: 

Import a Token Record File 

 

If you received them through DVD envelope, please follow the steps mentioned the Video below:

 

Video Link : 26531 

 

have a nice day,