Question related to RSA token linked with VPN error 433
Dear RSA Support team,
I have a question related to RSA token linked with VPN error, please help me to understand:) Thank you.
Say for example: If I get an error 433 while trying to connect VPN (Using VPN Client software), what could be causing this error.
Based on my knowledge- I believe it could be due to "Firewall Block" or "RSA token is not imported to RSA SecurID software".
Question: Say for instance- firewall is not blocking the connection! Can I directly conclude that "RSA token is not imported to RSA SecurID software" for VPN error 433 or there could be multiple reasons for the same? or RSA token import is nothing to do with VPN error 433?
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What is the make/model/version/build of this 'VPN' ?
Is this a Cisco VPN of some type ?
Look at the VPN logs and authentication activity logs on the RSA server for information to troubleshoot.
What you posted as possible issues is a pretty wide scope of possibilities and somewhat vague.
If you are asking: "Firewall Block" or "RSA token is not imported to RSA SecurID software" then all I can suggest is seeking out RSA Implementation Guide for (type of VPN) here
and going through basic setup steps for whatever make of VPN.
For example: if this is a Cisco Anyconnect, check the Anyconnect guide on this page