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RSA Authentication method failed
DE
Guten Tag, Wir haben ein solches Problem bei der Installation von RSA-Authentication Manager und das RADIUS-Protokoll.
Die RSA-Radius Server Installation war erfolgreich installier, aber nach dem Authentifizierungstest des Benutzers wird dieser Fehler angezeigt.
EN
Good day, We have such a problem when installing RSA Authentication Manager and the RADIUS protocol. The RSA-Radius Server installation was successful, but this error is displayed after the user authentication test.
RSA SECURITY CONSOLE - Authentication Monitor
Principal authentication User “testrsa” attempted to authenticate using authenticator “SecurID_Native”. The user belongs to security domain “SystemDomain” Authentication method failed, passcode format error testrsa fw1.domene.de 99.99.99.99 99.99.99.99 N/A
User authentication live log at the firewall
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Hello,
Passcode format error, is a general error, that defines that the passcode you entered is incorrect,
So, please
1. Test first authentication on the SSC ( https://<Primaryhostname>/ssc), to make sure that you are doing the authentication in a correct way,
2. If the auth succeeded on SSC, try again on the Radius Client.
3. if not, you are most welcomed to open a Support ticket to check on this,
Thanks
Gee
