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WahidurRahman
Beginner
Beginner

RSA IDR registartion gettting failed

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HI Its Wahid,

 

We are trying to integrate RSA IDR(12.7.0.) with RSA SecurID Access cloud. But unfortunately whe its trying to registration with cloud its getting failed.Resolving cloud url and initiating connection to registration server is success.

 

I am sharing logs in attachment. Can you guys help me find where is the issue we need to solve.

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TedBarbour
Employee
Employee

Hi - I see that you have a support case opened around this which is what I would have suggested.  In the meantime you might want to check out How to test RSA SecurID Access identity router (IDR) Secure Connector connectivity for some troubleshooting steps.

 

Hope that helps,

Ted

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_EricaChalfin
Employee (Retired) Employee (Retired)
Employee (Retired)

Wahidur Rahman‌,

 

I removed your attachment because the files contained sensitive information about your network. 

 

Regards,

Erica

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TedBarbour
Employee
Employee

Hi - I see that you have a support case opened around this which is what I would have suggested.  In the meantime you might want to check out How to test RSA SecurID Access identity router (IDR) Secure Connector connectivity for some troubleshooting steps.

 

Hope that helps,

Ted