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SecurID® Discussions

Browse the SecurID discussion board to get product help and collaborate with other SecurID users.
KeithGiles
Frequent Contributor
Frequent Contributor
‎2022-05-02 10:07 AM

RSA SecurID app for Android Missing from Play Store

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We’ve noticed that the SecurID app is no longer listed on the Google Play store. All we see is Authenticate. Does anyone happen to know why?

I know there was talk of merging apps, but I understand they were consolidating into a single SecurID app, not Authenticate.

SecurID is still available on the iOS app store - but not for Android. 

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ChrisMaher
New Contributor
New Contributor
‎2022-05-02 10:09 AM

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We're struggling with the same issue.  We have restored to temporarily issuing emergency static codes for new users to PIN+CODE in until the Android mobile app is available to download.

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KeithGiles
Frequent Contributor
Frequent Contributor
In response to ChrisMaher
‎2022-05-02 10:12 AM

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Glad there is a workaround for now.

Concering the app's status: Our sales rep told us it's a top priority issue that SecurID is working to resolve. No other details at the moment. 

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