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RSA SecurID Software Token App Not Working on Android 8.0 - Crashing

I've been using the RSA SecurID app on my Note 8 for a while now. It was working just fine when my phone was running Android 7.0. Today that I updated to latest Android 8.0 whenever now I am opening the app it only loads a blank screen on it's start up and simply closes itself after few seconds. Any solution?


Just an update real quick: I've uninstalled and reinstalled the latest version of the SecurID app and it's working just fine  

Garry Joshi

1 Reply
Employee (Retired) Employee (Retired)
Employee (Retired)

Garry Joshi‌,


I am sorry to hear that you are having issues with the RSA SecurID Software Token for Android" data-type="space‌ app on your device running Android 8.  I would recommend that you Contact RSA Customer Support and open a support case to have one of our technical support engineers assist you with your issue.