RSA SecuriD software token information shows as it will gonna expire by 31 dec, 2035 though the expire is near future, tried to uninstall and re-install RSA software, no go. Tried will most of all older versions, no go.Any suggestions would be appreciated

[PraveenPatil]

[EdwardDavis · Accepted solution]

Functions as designed.

That is how it behaves in version 8.2.

A new feature called extendable software tokens.

All software tokens get a long expire date on the user side, and on the RSA server side, you see the true paid-for earlier expire date. In this way an admin can purchase and install new tokens with more years on them, and update the RSA server so the expiring tokens inherit the new tokens new expire date (extendable tokens), then the end user doesn't need to do anything, they just keep using the original token since it won't be expiring on the user device. Extending is entirely optional, but all software tokens that are issued from any 8.2.x server will now have the 2035 expire date on the user side. The user only knows the token has actually expired when it stops working for authentication (because the RSA server hit the true expire date and no one has extended that token yet).

[_EricaChalfin]

Praveen Patil‌,

When you said you tried to uninstall and reinstall the RSA software and it was a no go, please provide more details and perhaps a screen shot showing your issue.  Did you try to delete the token installed in the RSA SecurID Software Token for Windows Desktop app or to delete both the token and the app?

The token you have installed does not expire for eighteen years, so I am curious why you think it will expire soon.

Regards,

Erica