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AndrewBrown1
Beginner
Beginner

rsa SecurID token policy

How do we set the initial pin for new user

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2 Replies
_EricaChalfin
Employee (Retired) Employee (Retired)
Employee (Retired)

Andrew Brown‌,

 

For security reasons, we recommend against setting PINs for your end users.  The recommended options are:

 

Your end users login to the Self-Service Console (additional configuration required).  They enter the tokencode displayed on the token then will be prompted to create a PIN.  Once the PIN is accepted, they can do a test authentication to confirm it is valid.

 

If your end users are logging in to an RSA Authentication Agent with a new token, the user enters the tokencode they see and the agent will prompt the user to create a PIN.

 

Alternatively, many of our RSA Ready partner products will prompt a user to create a PIN if one has not yet been set for the token.

 

Regards,

Erica

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EdwardDavis
Employee
Employee

An admin can set an initial pin for a user this way:

 

-assign a token to user

-generate an emergency token code for the token

-log into self service console as that userid and the emergency code

-it will ask to set up a new pin. do that, and this pin also applies to the users token

-remove the emergency token code

-inform the user of the pin via secure means

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