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SecurID® Discussions

Browse the SecurID discussion board to get product help and collaborate with other SecurID users.
MattinglyBrian
Contributor
Contributor
‎2020-06-11 01:42 PM

Schedule Backups Error

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In AM 8.4 P12, when changing the location of the NFS scheduled backup, an error occurs indication a problem with the run time.

No matter what time is selected, it throws this error and will not let us change any settings of the scheduled backup.

 

It is even throwing the error when attempting to turn off the scheduled backup so nothing can be changed.

 

 

Has anyone else experienced this bug? (Picture attached)RSA Scheduled Backups Error.PNG

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_EricaChalfin
Employee (Retired) Employee (Retired)
Employee (Retired)
In response to EdwardDavis
‎2020-06-18 10:26 AM

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Edward Davis‌,

 

Thank you for troubleshooting this one and providing an explanation and workaround!

Regards,

Erica

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MattinglyBrian
Contributor
Contributor
In response to EdwardDavis
‎2020-07-01 04:33 PM

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Apologies for the late response but this solution worked! We were able to change the scheduled backup location of both of our deployments.

 

Thank you!

 

 

Thanks,

Brian

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