SecurID Android App Support in China Region

[LongChen]

We are exploring using RSA solution in China, as most of the users using android phone which don’t have google play, is there any alternative or solution to solve this problem?

we saw there is a post mentioned https://community.rsa.com/t5/securid-software-token-for/rsa-securid-software-token-for-android-downloads/ta-p/564067 , but the amazon link seems not working and not update.

[EricaChalfin]

@LongChen,

I am trying to track down a resource in the APJ region who can answer your questions about Android app support in China.

[IvanBatovic · Accepted solution]

Hi LongChen, 

The distribution of this app within the Amazon Appstore is exclusively for RSA SecurID software token users that want to install the app within China. Users outside of China should continue to install the app from Google Play. 

Here are some things to check:

1. Please make sure that the user's Android device uses the Amazon Appstore App to get our app, not the browser.
2. Make sure the device isn't connected via VPN tunnel that causes internet traffic to come from somewhere other than China.
3. Make sure the Amazon account used is set for the Chinese region.