Announcements

SecurID® Discussions

Browse the SecurID discussion board to get product help and collaborate with other SecurID users.
David
Frequent Contributor
Frequent Contributor

Security Console not working after Promotion for DR

Hi all !

I'm currently experiencing a big issue.

I had to promote a Replica as a Primary for DR purpose (real Primary was offline) and since then, I could get back synchronization, but the Security Console is not accessible !

This leads me to be completely blind on what is happening now.

 

When trying to access the Security Console, I'm redirected to : https://am-p-dr:7004/IMS-AA-IDP/Error.jsp

 

pastedImage_2.png

 

When you hit the Self-Service Portal, it brings up :

pastedImage_1.png

 

And right after entering your login name, the issue comes again (not PASSCODE prompting):

pastedImage_2.png

 

Would anyone have a clue or solution ?

 

Thanks

 

Kind Regards,

David

Labels (1)
0 Likes
0 Replies