SMS transmission failure

[ValentinPuiu]

Gents,

We have a critical issue in our business, seems that our ODA authentication is not working anymore. We see in System activity monitor: "SMS Transmission failure".

Do you know what can be the root cause of this?

Thank you.

Best regards,

Vali Puiu

[EdwardDavis]

enable debug tracing

and look at the file /opt/rsa/am/server/logs/imsTrace.log for clues

[security console, setup, system settings, logging, set trace log = verbose, save it]

*be sure to unset debug level (verbose) when not troubleshooting so you don't have endlessly huge logs

piling up

[_EricaChalfin]

pIiG9FAl86SItro06CAUlM2fLsiST9Tok1cUSByUoR4=‌,

Were you able to get an answer to your question on SMS transmission failure?

Regards,

Erica