Steps to be followed for using Hardware Tokens

[CharuParmar]

I have installed and configured RSA 8.3 . Logged in to Security Console . 

I have imported the Users xml , created users , assigned tokens to users using my Security Console . 

Is there any other step that I need to follow  for hardware tokens to be used. Please share any additional steps that may be required.

( please note I am not able to find "Distribute" , in the context menu of the token .)

I was following steps as mentioned in the RSA AM 8.3 Administrator's Guide : "Importing, Assigning, and Distributing RSA SecurID Tokens , Step 4 : Distribute the token. Choose one of the following: "

[_EricaChalfin]

Charu Parmar‌,

At this point I'd recommend contacting customer support and opening a case in order to resolve the issues you are facing with getting successful autheintcations.

Regards,

Erica