Unable to access Downloads page

[ThirdLineNYP]

** SORRY POSTING THIS AGAIN AS I'VE NOT HAD A RESPONSE FROM ANYONE AT RSA **

Hello,

I am unable to access the downloads page and am getting an 'Access Denied' message.

Please can access be granted so I can download the latest version of the Authentication Manager. I did try to log a support case but was presented with a screen saying there was errors, although I had filled out all relevant mandatory fields.

Thanks,

Simon.

[admin_laucav]

Hi @ThirdLineNYP ,

Please refer to the article Frequently Asked Questions about the SecurID Community - SecurID Community - 564365 in which the issues related to Downloads are discussed. It also contains the appropriate contact to reach out to in case the issue still persists. 

Thanks!

[IanStaines]

You posted this to the RSA Access Manager product which is in EOPS and is not monitored.  I will try to move this to SecurID group where it gets more viability.