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SecurID® Discussions

Browse the SecurID discussion board to get product help and collaborate with other SecurID users.
JaimeGonzalez
Contributor
Contributor
‎2020-06-11 01:45 PM

Update - Component Web Tier

Good afternoon, I have a question about the documentation and the Web Tiers component.

 

I have a basic implementation of two servers. I have 1 teacher and 1 replica and 1 web level. When I upgrade my RSA servers, my web tier also appears in the "Upgrade" of Operations Console, but in the documentation it says I must reinstall the web tier package if I am going to upgrade.

 

My first query is: What is the recommendation that I should follow, do I have to reinstall or is it okay to update it from Operations Console?

 

Note: The problem of reinstalling it in my experience, the components are very restless with the version of the operating system, for example, if I have a rhel 7.6 operating system with component 10 of the Web Tier component, it works, but if I install patch 13 it would throw an error because the platform is not supported (supports RHEL 7.7). How can this be resolved or handled?

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2 Replies
EdwardDavis
Employee
Employee
‎2020-06-11 01:54 PM

NOT recommended*

but you can bypass installation/OS requirements by adding a line to installEngineInput.properties

 

nonfatal.platform.check=true

 or this line

install.ignore.prereqs=true

 

*This is only for non-production, we do not support systems that do not meet the documented requirements.

---------

As far as reinstall vs update using the update button on the Operations Console, some CVE's and other fixes can only be implemented with a new install, for which we release a new webtier installer with a specific version number. Other minor updates do not require an installer and can be delivered over the network using the update button. Patch 13 does have a lot of new Oracle code, so must be installed, not updated over network.

 

If RSA releases an Authentication Manager patch and also a new webtier download, it is recommended to always reinstall webtier from scratch in order to be fully up to date with all components.

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StevenSpicer
Valued Contributor Valued Contributor
Valued Contributor
‎2020-06-12 08:38 AM

The p13 webtier does not  require Red Hat 7.7; it is supported on Red Hat 7.7, in addition to the other Red Hat versions already supported.

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