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JamesAschinger
Contributor
Contributor

User Lockout Email Notifications?

Hello everyone!

 

We are wondering if there is a way to have the RSA Authentication Manager send out email notifications when a user gets locked out. This would be for when a user is trying to authenticate but enters the PIN incorrectly for their software token or enters the incorrect passcode to many times.  

 

Thanks,

 

James

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2 Replies
HassanMehsen
Respected Contributor
Respected Contributor

I have the same concern here, is this feature available on the authentication manager.

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David
Frequent Contributor
Frequent Contributor

Hi guys,

 

Not sure you can get an email from configuring it through the Security Console WebUI for user action.

As far as I know, you can only do this for events from the Self-Sevice Console, in Security Console system config.

 

Otherwise, you have two options:

- send authentication SNMP traps

- send syslog events

Then, the receiving server could build and send that email you are looking for.

 

David

 

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