Why can't I see all the tokens in my token report?
We have 168 tokens in our RSA Auth Mgr 9v8.1 SP1 Patch14). But only 15 show up when a Tokens report is run.
- 8.1 sp1 patch 14
- Auth Manager
- Authentication Manager
- Community Thread
- Forum Thread
- RSA Auth Manager
- RSA Authentication Manager
- RSA SecurID
- RSA SecurID Access
- token report
Which report are you running? Users with Tokens or software token report?
Some initial things to check.....are you filtering by Security Domain or Identity Source.....are you running report as superadmin user....
I thought it was actually one titled Tokens reports, but it turns out it was a software tokens report - hence the issue.
So that is solved via my realization of my error ;
Sure seems weird there is only a software tokens report
Run a token expiration report
with 'no date restriction' as the one thing you select
and you will get every token on the system.
If you have more than 500, you will only be able to see 500 on the security console, but you can export
the report output as csv, xml, or html, and see the entire list.
Glad you identified the issue. As for the report only existing for software tokens...I agree that it's odd. Perhaps the Token Expiration report (with no date restriction) would serve you better.