SecurID® Governance & Lifecycle 7.2 Enablement

Valued Contributor
Valued Contributor

Application Group Name is not populating the group_name variable in the approval email

IGL 7.2. p5

RSA Appliance and 12c Oracle

I have an application that collects accounts and groups (ADC) from a SQL server.

The approval workflow is custom and is using the Change Request > Group > Name ${access_request_cri_grp_name} to add the group name in the approval email node.  However, the email is blank with the result: Group Name: 

I also tried to create a variable using the public data to pass so example (formvariable_group) as AFX_Group.  This is blank as well.

Other applications do not have this issue.

Anybody have any thoughts about this?

@IanStaines ?

Thank you

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