Go to a form - error message after submitting form.
I am using the "go to form" option for a button..
Users are able to click the URL as a "short link".
The issue occurs after they fill out the form.
click on link
Click on form name
In this case: Select the user > select the entitlement > add notes and click finish.
Even though the request is submitted, the requester receives an error: Unable to handle request [home] [back].
Any ideas how to resolve this?
- 7.2 Enablement Hub
- Enablement Hub
- Identity G&L
- Identity Governance & Lifecycle
- requests form
- RSA Identity
- RSA Identity G&L
- RSA Identity Governance & Lifecycle
- RSA Identity Governance and Lifecycle
- RSA IGL
- Version 7.2
There are no access issues.
However, the error is when they click Finish, maybe something when it tries to go back to home.
08/12/2020 15:28:00.400 ERROR (pool-71354-thread-1) [com.aveksa.server.core.oauth2.OAuth2Handler] Error occured while generating access token from refresh token
com.aveksa.server.core.oauth2.OAuth2Exception: Error occured while generating access token from refresh token : Bad Request
That log message is usually associated with a connector or collector and not with a form. I don't think we user Oauth in a form unless you have custom JSP that is reaching out to an external web service to populate data.