How to change Java heap settings for RSA Via Lifecycle & Governance

[#1]

Article Number

000033496

Applies To

RSA Product Set: RSA Via Lifecycle & Governance
RSA Version/Condition: 6.8.1 and higher

Issue

The following errors are showing up in the RSA Via L&G UI and aveksaServer.log:

java.lang.OutOfMemoryError: Java heap space 
java.lang.OutOfMemoryError: GC overhead limit exceeded

Resolution

For JBoss, follow this steps:

1. Login as root and navigate to /etc/init.d:

$ cd /etc/init.d

2. Make a copy of aveksa_server for a backup:

$ cp aveksa_server aveksa_server.bkp

3. Edit the aveksa_server file:

$ vi aveksa_server

4. Locate the the following commented line: #JAVA_OPTS="-Xmx8192m -XX:MaxPermSize=1024M"
5. Remove the # to uncomment this line.
6. Adjust the -Xmx value to modify the heap size and save the changes.
7. Restart the application server.

Notes

• For WebSphere, the Java heap should be adjusted per the instructions on page 16 of the Identity Management & Governance 6.9.1 Installation on WebSphere Guide, under the "Configure Application Server Memory" section.
• For WebLogic, instructions are on page 15 of the Identity Management & Governance 6.9 Installation on WebLogic Guide, in the "Configure WebLogic JVM Settings for Aveksa Compliance Manager" section.