Plus (+) characters changed to (%2b) in email text sent from Workflow Email Nodes in SecurID Governance & Lifecycle

[#1]

Article Number

000068002

Applies To

This is a known issue in the following versions:

• RSA Identity Governance & Lifecycle 7.5.0 P05 through P08
• SecurID Governance & Lifecycle 7.5.2

Issue

Email sent using the Send Email workflow node changes the "+" sign to "%2b" in the content as shown in the sample screenshot below.

Image description

This issue did not exist in RSA Identity Governance & Lifecycle 7.5.0 P04 and earlier patches.

Cause

This issue was introduced in RSA Identity Governance & Lifecycle 7.5.0 P05 due to another fix made to handle Base64 encoded embedded images in the Send Email workflow node.

Resolution

This issue is resolved in the following versions:

• RSA Identity Governance & Lifecycle 7.5.0 P09
• SecurID Governance & Lifecycle 7.5.2 P05